What is MANAGED IT™?
It's our monthly service agreement. When you are under agreement with us; we become your Virtual IT Department. It's going to move your business back into a pro-active technology position; not a re-active. Why not monitor & manage your systems so that small problems don't become big ones? Does your current provider CHARGE by the hour for the things below? Then you REALLY should contact us! Here are some of the things we offer as part of our monthly service agreement:
- Unlimited Technical Support (by Phone, E-Mail, or In-Person)
- Event Monitoring of Desktops and Servers (for errors, alerts, failures, changes, etc.)
- SPAM Filtering
- Anti-Virus & Anti-Spyware (with updates)
- Windows Update Patching
- Setup of new users & computers
- Movement of computers within your office (Adds, Moves, & Changes)
- Microsoft Premier Support
- Discounted Hourly Rates
- No Overtime Rates
- Fixed Price Projects
- Site Survey & System Inventory
- * Backup Testing (*or as an option our MANAGED BACKUP & RECOVERY)
- Proactive Maintenance of Servers & Desktops
- Disaster Recovery Consultation
- Confidentiality
- No Termination Penalties
- Your Satisfaction is Guaranteed (or we will tear up our agreement)